Find answers to your frequently asked questions about Stamped here, including our platform, products, and integrations. If you can't find the answer to your question here or elsewhere in our help center, please contact us at support@stamped.io.
General FAQs
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We’re trusted by over 75,000 ecommerce brands, as we offer unparalleled features, seamless integrations, and world-class support you won’t find anywhere else. Our constant focus on customer success and seeking new and innovative ways to help brands get more value out of our products and services have made us one of the fastest-growing companies in the industry.
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Stamped has a fair and transparent pricing model with plans for brands of all sizes. Find the pricing that works for you or book a demo with our product experts.
We’ve also helped thousands of brands successfully migrate to Stamped so they can avoid excessive fees and get access to unparalleled features. You can apply for a contract buyout and once our team confirms your eligibility, we’ll assign a dedicated support specialist from our Customer Success team to ensure a smooth transition from your current provider to Stamped.
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Our Customer Success team is here to make sure you're getting the most out of Stamped. We support with planning, implementation, onboarding, and optimization. Our world-class technical support is available via email 24/7 for any questions.
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You can import existing customer, review, and loyalty data into Stamped to ensure continuity for your customers. All you need to do is download our CSV template (Reviews or Loyalty), add your customers’ information, and upload the file into Stamped.
Product FAQs
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We support various platforms, including Shopify/Shopify Plus, WooCommerce, and BigCommerce. Stamped can also be added to any custom-built ecommerce platform.
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Our main widget supports 30 different languages. If the language you’re looking for isn’t available, please reach out to us at support@stamped.io and we’d be happy to help.
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You can fully customize your reviews and loyalty landing pages and widgets to match your brand’s look and feel. You can also create custom events, rewards, and program rules to create the perfect on-brand experience for your customers.
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You get access to a wealth of valuable customer data, including top customers and products by reviews, top keywords and searches, total loyalty-driven revenue, total number of points earned and rewards redeemed, average order value, repeat rate, and more.
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With our Custom Forms feature, you can capture additional information about your customers and their experience. This can include user demographics like age, gender, and occupation, product attributes like fit, quality, and frequency of use, and any other data points that help you make smarter business decisions.
Integration FAQs
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We offer several integrations with all the tools you already use to create automation flows, send email and SMS campaigns, build landing pages, and more. This includes Google, Meta, Attentive, Klaviyo, Gorgias, Rebuy, and Tapcart. You can view the full list of tech integrations in our integration directory.
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Google Product Ratings, Seller Ratings, and Rich Snippets are important for any brand looking to increase their visibility in search results. With our Google integration, you can easily push your product reviews, ratings, and NPS scores to Google to increase site traffic, boost brand credibility, and drive more sales and revenue.
Learn more about how it works and how to enable these features here.
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Facebook and Instagram are some of the best channels to reach new leads, engage current customers, and leverage your existing product reviews to increase sales. Our Meta integration enables your brand to syndicate your product reviews to your Facebook and Instagram Shops, enabling you to influence shoppers at early touchpoints, educate customers about your products, and drive more revenue.
Learn more about how it works and how to enable this feature here.