Review Requests: send to fulfilled orders/after order is placed

Stamped allows you to customize when you send your review requests to customers based on when the order is fulfilled or when the order is placed. Follow this guide to learn more! 

Key Notes

• This guide is applicable to all e-commerce platforms
• Learn how to send review requests based on 'delivered' notifications in our guide here (Shopify only)
• Visit our guide here to learn more about the review request email sequence
• For Klaviyo, see our integration guide here: Create review request emails in Klaviyo instead of Stamped

In This Guide

• After the order is fulfilled
• After the order is placed

After the order is fulfilled

This is the default setting, which we recommend to ensure review emails are delivered more accurately.

1. In your Stamped dashboard, go to Settings > Customize > Reviews > Email Sequence
    
2. In the Interval drop-down section, select "after fulfillment"
3. Click the Save button when you're done

After the order is placed

1. In your Stamped dashboard, go to Settings > Customize > Reviews > Email Sequence
2. In the Interval drop-down section, select "after order placed"
3. Click the Save button when you're done