Send review request based on delivered notifications (Shopify only)

Using Shopify's webhooks, you can send your customers their review request emails based on delivered notifications. This allows you to further customize your review experience. Follow this guide to learn more! 

Key Notes

• This feature is for Shopify users only

In this Guide

• Enabling the webhook

Enabling the webhook

• In your Shopify admin, go to Settings > Notifications
• In the Webhooks section, click Create Webhook
• Create an event with the below information. The URL should be in this format:
  https://stamped.io/api/plugin/shopify/webhook/(REPLACE_WITH_STORE_URL)/(REPLACE_WITH_API_PUBLIC_KEY)?intervalReviews=3&intervalNPS=7
  • You can find your API Public Key in the Stamped dashboard under Settings > Review Integrations > API Keys
    
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  • We recommend setting your review request email interval settings to a longer delay (e.g. 30 days), so if for any reason the notification doesn't get triggered, the review request email will still be sent 30 days later
  • Once we receive notification from Shopify that the order has been delivered, we will reschedule the review request email to be sent 3 days later, and if NPS is enabled, the NPS email will be sent 7 days after