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Samantha

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Articles

Recent activity by Samantha

  • Troubleshooting: Rewards launcher

    Here are some of the common troubleshooting steps to follow if you are seeing issues with your Loyalty & Rewards launcher not loading in your store. If you are facing a problem not listed in the do...

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    • -1 votes
  • Loyalty & Rewards: Custom Platform

    If your store is running on a custom-built or unsupported e-commerce platform (any other than Shopify, Woocommerce or Bigcommerce) follow this guide to learn how to integrate Stamped Loyalty & Rewa...

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    • 1 follower
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  • Moderating Reviews

    You can follow this guide to learn how to moderate your reviews including publishing, unpublishing, and archiving.  In This Guide Publish and Unpublish Reviews Archive Reviews Moderation in Bulk ...

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  • SMS Review Requests

    Using SMS, instead of email or phone calls, results in a higher rate of engagement and a higher response rate. Customizable SMS reviews can be linked to product purchases, allowing you to gather mo...

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    • 1 follower
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    • 1 vote
  • Exclude Products from Review Request Emails

    If there are certain products that you don't want customers to review, you can exclude them from the review request emails. Follow this guide to learn how to exclude them using product tags or prod...

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    • 1 follower
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  • Setting your Delay Interval

    The delay interval feature allows you to indicate a set number of days before review requests are sent to customers after an order is fulfilled or placed. You can set different delay intervals for ...

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    • 1 follower
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    • -1 votes
  • Questions & Answers: Community Q&A

    Our Community Questions & Answers feature is based on 3 incentives: Peer Trust: Customers trust their peers to give honest and unbiased answers, increasing faith and loyalty in your brand SEO Bene...

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    • -4 votes
  • Coupons & Discount Codes

    Rewarding customers with coupons or discount codes is a great way to upsell and cross-sell products, increase revenue, and improve customer retention. Follow this guide to learn how to enable and u...

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    • 1 follower
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    • 3 votes
  • Product Groups

    With Product Groups, you can easily group similar products together and share reviews. This feature is particularly helpful if you have a collection of related products that have received individua...

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    • 1 follower
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    • -2 votes
  • Set a Minimum Order Value to Send Review Requests

    Stamped allows you to set a minimum order value to further customize when review requests are sent. Follow this guide to learn more!  Key Notes This feature is offered as a way to customize when ...

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    • 0 votes