Follow this guide to learn how to customize the content & subject lines of your review request emails. Here you can customize the email subject and content.
For more in-depth customization, use the Layout Editor.
In This Guide
Email Template
There are several email templates to select from. Choose the one that best fits your branding and design. Navigate to your Dashboard and:
- Settings > Customize > Reviews > Email Sequence
- Select your preferred layout under the Layout drop-down box
- To preview your email, toggle between desktop & mobile and click Send Test
Email Subject
- Navigate to Settings > Customize > Reviews > Email Sequence
- Change the text in the textbox under Subject
- Click Save and you're subject line is set
Email Message
- Settings > Customize > Reviews > Email Sequence
- Change the text in the textbox under Message
- Click Save button on the right side of the page
*Note: Use the Liquid Variables to customize and personalize the content of your emails.
##customerName##: Name of customer
##shopName##: Shop name
##shopLogo##: Shop logo
##productImage##: Product purchase by customer
##socialIcons##: Social media icons
Adjusting the Product Image Size
Click on Show All Settings located under the interval section of the page and use the Product Image Size dropdown to select the correct size: