If you have any specific products that you don't want customers to review, you can exclude them from your review request emails. Follow this guide to learn how to exclude them using product tags or product IDs.
In This Guide
Excluding Products Using Tags (Shopify Only)
- Go to Settings - Exclusions
- Under Rules, go to "Exclude Products from Review Request" and add a product tag or tags that you'll use to exclude specific products from your review request emails, e.g. 'exclude-review', 'gift-card'
- Add the relevant tag to the products you want to exclude from your review request emails in your Shopify Admin
Excluding Products Using Product ID
- Go to Settings - Exclusions
- Under Rules, go to "Exclude Products from Review Request" and add the product IDs of the specific products you want to exclude from your review request emails.
Follow this guide to find product IDs in your ecommerce platform.