Review Requests: send to fulfilled orders/after order is placed

Stamped allows you to customize when you send your review requests to customers based on when the order it fulfilled, or the order is placed. Follow this guide to learn more! 

Key Notes

• This guide is applicable for all e-commerce platforms
• Learn how to send review requests based on 'delivered' notifications in our guide here (Shopify only)
• Visit our guide here to learn more about the review request email sequence

In This Guide

• After the order is fulfilled
• After the order is placed

After the order is fulfilled

This is the default setting, which we recommend using to ensure that review emails are delivered with more accuracy.

1. In your Stamped dashboard, go to Settings > Customize > Reviews > Email Sequence
   
2. In the Interval drop-down section, select "after fulfillment"
3. Click the Save button when you're done

After the order is placed

1. In your Stamped dashboard, go to Settings > Customize > Reviews > Email Sequence
2. In the Interval drop-down section, select "after order placed"
3. Click the Save button when you're done