If you have retail orders or external orders from outside of your e-commerce platform, you can import these into Stamped to send review requests. Follow this guide to learn more!
Key notes
- This feature is available on all plans (free and paid)
- If you have orders placed prior to installing Stamped and would like to send review request emails to your past customers, you can Import Past Order History
In this Guide
How to import review requests
- Download our CSV file template (click here to view an example for reference)
- Fill in the customer and order details
- Import the CSV file through the Stamped dashboard under Settings > Importer > Manual Review Requests
CSV template guidelines
The table below describes the headers of the CSV file (the top row) and the types of information that belong in each column. Fields marked with a (required) must be completed for the import to work:
| Header Name | Review Request Information |
|
email (required) |
The customer's email address |
| firstName (required) | The customer's first name |
| lastName (optional) | The customer's last name |
| location (optional) | City or Country |
| orderNumber (required) |
An identifier number for the customer's order *Note: Has to be unique for each order |
| orderId (required) |
An identifier number for record *Note: Has to be unique for each order |
| orderDate (optional) |
The date of purchase Format: YYYY-MM-DD |
| productId (optional) |
A system-generated product identifier, not SKU Here's a guide to finding the Product ID in your ecommerce platform. |
| productTitle (optional) | The product's name |
| productImageUrl (optional) | The web address of the product image To get the product image URL: 1. Right-click on the product image 2. Copy Image Address https://cdn.shopify.com/s/files/1/0638/7747/products/mug_original_black_real_grande_08f168d9-c69f-4a74-ab49-cff3af6a8de3.png?v=1475639650 |
| productUrl (optional) | The web address of the product page |
| phoneNumber (optional) |
The customer's phone number, which is required if you're sending review requests through SMS *Note: the country code needs to be included in the phone number (eg. +112345678) |
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