StampedIQ: Sentiment & Topic Analysis

  • Updated

Sometimes you may come across a review with a 5-star rating that contains false-positive feedback - that can be misleading. In such instances, the StampedIQ Sentiment & Topic Analysis feature can come in handy. It uses advanced algorithms to analyze the text of reviews and provides you with a detailed report of the sentiments expressed in them. This feature can help you identify reviews that require further investigation, enabling you to take appropriate action promptly.

Follow this guide to learn more! 

Key Notes

  • The feature is available on the Professional plan and above - visit our pricing page for more info! 
  • This following languages can be used:
    • Arabic
    • Chinese (Simplified and Traditional)
    • Dutch
    • English
    • French
    • German
    • Indonesian
    • Italian
    • Japanese
    • Korean
    • Polish
    • Portuguese
    • Spanish
    • Thai
    • Turkish
    • Vietnamese

In This Guide

Introduction To StampedIQ Sentiment Analysis

Our AI-enabled feature analyzes review contents to determine if a review matches the rating given by the customers. Below is an example:


The feature also helps in preventing false-positive reviews from Social Push and Ads Centre, ensuring that only the best reviews get shown to customers/shoppers. 

Sentiment Analysis will flag the review to highlight that the review requires attention and it will be shown in the 'Flagged' folder. These flagged reviews will have to be manually published by the owner before they can show up in the display widgets.


Topics Analysis



Enabling The Feature

Here's how you can enable the Sentiment Analysis feature:


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