Tapcart lets Shopify and Shopify Plus brands build and launch a mobile app without code. This guide shows you how to connect Stamped to Tapcart so your product reviews appear on product pages inside your app.
Key notes
- This integration covers Reviews only. Stamped Loyalty & Rewards is not part of this integration and is not currently a supported loyalty provider in Tapcart.
- You need three credentials from Stamped: your API Public Key, API Private Key, and Store Hash.
- Only the Account Owner can create an API Private Key. If you don't see one, ask your Account Owner to create it.
- Reviews in the app are read-only. Shoppers can read reviews but can't write one from inside the app. Star ratings show only on the product page, not on collection or product list pages.
- Tapcart builds and maintains the Stamped Reviews block. For problems with how reviews look or behave inside the app, contact Tapcart Support at help@tapcart.co.
In This Guide
Video Tutorial
Watch the tutorial video below to learn how to connect Tapcart and Stamped.
Connecting Tapcart + Stamped
Get Your API Public Key
Get your Stamped API keys
- In your Stamped dashboard, go to Settings > Review Integrations > API Keys.
- Keep this page open. You'll copy three values from it in the next section:
- API Public Key
- API Private Key
-
Store Hash
Your API Private Key works like a password. Paste it only into Tapcart's Stamped integration settings, and don't share it anywhere else. For more on each key, see Account: API Keys.
Enable Stamped in Tapcart
- In your Tapcart dashboard, go to Integrations and select Stamped Reviews.
- Paste your Stamped credentials into these fields:
- API Public Key: paste into the Public Key field.
- API Private Key: paste into the Secret Key field.
- Store Hash: paste into the Store Hash field.
- Click Save & Enable.
What to expect: The Stamped Reviews integration shows as enabled in Tapcart.
Add Stamped to your product pages
- In your Tapcart dashboard, open App Studio and go to Screens > Product Details.
- Open the Integrations dropdown and find the Stamped Reviews block.
- Drag the block to where you want reviews to appear on the product page.
- Click Publish.
What to expect: Your published Stamped reviews appear on product pages in your Tapcart app. To check before you go live, preview the layout on a device in Tapcart.
Tapcart may update its dashboard. For the latest Tapcart-side steps, see Tapcart's guide: Stamped Reviews + Tapcart.
Troubleshooting
Reviews don't appear in the app
- Check that all three credentials are entered in Tapcart, each in the right field, with no extra spaces. Setups done with only the Public Key need the API Private Key and Store Hash added.
- If your API Private Key was deleted or replaced in Stamped, copy the current one into Tapcart's Secret Key field and save again.
- Make sure the Stamped Reviews block is placed on the Product Details screen, and the layout is published.
Tapcart shows an error when saving your keys
Copy the keys again from Settings > Review Integrations > API Keys and paste them in again. If the error continues, contact Tapcart Support at help@tapcart.co, since Tapcart manages the connection. A screen recording of the error helps them investigate faster.
Reviews in the app don't match your website
This covers cases like a different review count or rating, or a review that still shows after you unpublished it.
- In Stamped, confirm the review's status. Only published reviews should display. See Moderating Reviews.
- If you use Product Groups to share reviews across products, note that the app may show reviews differently from your website widget.
- If the app still doesn't match, contact Tapcart Support at help@tapcart.co with the product name and a link to the product on your website. Tapcart controls how the block requests and displays your reviews.
Can I show Stamped Loyalty & Rewards in my Tapcart app?
Not through this integration. This integration covers product reviews only.