View your customer's UGC overview and recent reviews when supporting them in Help Scout
In This Guide
Setting Up The Integration
- Go to Apps page:
https://secure.helpscout.net/apps/ - Find and click on 'Build a Custom App'
-
Fill in the following Details:
App Name
Stamped.io
Content Type
Dynamic Content
Callback Url
<Copy URL from Integrations tab in Stamped Settings>
Secret Key
<Use the same value as Callback Url>Debug Mode
Disabled
Mailboxes
Check the mailbox you want the app to appear in
Replying to Reviews/Q&As in Help Scout
You can directly reply to any submitted reviews or Q&As through the notification emails that are sent to your Help Scout inbox. Here's more information on the feature: Replying to notification emails in helpdesk apps