Connect your social accounts to enable manual and smart social-push your reviews to Facebook and Twitter. Sharing reviews on social media has been proven to increase traffic, time on site, and sales conversion.
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In This Guide
- Connecting Your Social Accounts
- Social Sharing Types
- Editing The Contents Of Social Share
- Social Push Queue
- Exclude Products From Social Push
Connecting Your Social Accounts
To activate Social Push features you need to head over to Marketing - Social. Then you will able to follow the steps below.
Connect your social accounts by clicking on the " Connect" button
Social Sharing Type
There are two types of social sharing available: Manual and Smart Sharing
If you've chosen "Manual Sharing" for "Social Sharing Type", you'll need to schedule the reviews manually by going to the UGC tab: Review: Add to Social Push
If you've chosen "Smart Sharing" instead, it will automatically schedule based on our algorithm which picks the best reviews based on positive ratings & review quality.
Editing The Contents Of Social Share
In this section, you will be able to edit the contents and how the review is presented when shared on the respective social media platforms. There are also some fluid tags available should you wish to customize them further. Here is the list:
##customerName##
##customerFirstName##
##customerLastName##
##productName##
##shopName##
Social Push Queue
The reviews will be scheduled automatically but you'll have complete control over which reviews get shared first, the date and time that best suits your marketing strategy.
You will be able to access the social push queue under Marketing - Social Push
Exclude Products From Social Push
You can exclude products from Social push by entering the product IDs under the field located in Settings - Exclusions: