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Loyalty & Rewards: Shopify Point-of-Sale (POS) Integration

Blake
  • Updated
The Stamped & Shopify POS integration gives your customers rewards and a seamless loyalty experience regardless if they're shopping in-store or online. Use this help doc to create rewards for your Shopify POS.

The below guide provides instructions for both our Loyalty Classic and Loyalty 2.0 experience. We are migrating customers to Loyalty 2.0 throughout the coming months. If you're unsure which version you are on now, please first navigate here.

In This Guide

Types Of POS Rewards 

There are 2 types of POS rewards options available.

Reward Description Example
POS Amount discount Fixed amount discount for future purchases $5 off
POS Percentage off % off discount for future purchases 10% off

 

Setting Up POS Rewards - Loyalty Classic

  1. Go to Points
  2. Click on the "Add new reward" button under the Rewards section. POS1.png
  3. Select the desired POS reward type and click on the "Add reward" button.  POS2.png
  4. Select "Active" under Status to activate rewards for customers to redeem with points.
  5. Enter the points under Points to redeem field to set the number of points needed to redeem the reward
  6. Fill up the rest of the details accordingly.
  7. Click on the Create button to create the new reward.

For viewing, updating, or deleting the existing POS rewards, kindly refer to the How to view, update or delete the existing rewards section in the Loyalty & Rewards - Points Program - Rewards guide

Setting Up POS Rewards - Loyalty 2.0

  1. Go to Redeeming Points
  2. Click on the Add New Rule button LR
  3. Select the desired POS reward type
    LR
  4. Enter the points under the Points to Redeem field to set the number of points needed to redeem the reward as well as the reward amount itself
  5. Fill in the rest of the details accordingly
  6. Click on the Create Rule button to save your reward

For viewing, updating, or deleting the existing POS rewards, kindly refer to the How to view, update or delete the existing rewards section in the Loyalty & Rewards - Points Program - Rewards guide

Using POS Rewards on your Shopify POS System

Below is a demo of how you can use the POS Rewards on your Shopify POS System. The Stamped tile must first be set up in the interface first for the redemption option to be available.

POS3.gif

  1. Click on the "Add Customer" tile
  2. Enter and select the customer's name/email on the "Search" field
  3. Their current points balance tile will appear on the POS system.
  4. Click on the point balance tile and select the desired discount that they would like to apply. 
  5. The discount will be deducted from the total amount and reflected in the order summary. The updated point balance after the points deduction will be displayed on the current point balance as well.
  6. If you wish to remove the discount, you can simply click on the "Remove Discount" tile, and the point balance tile will be updated with the point balance before the discount was applied.

 

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