Gorgias + Stamped Loyalty & Rewards

  • Updated

You can view your customer's Stamped loyalty details when supporting them in Gorgias. Follow this guide to learn how to set up the Gorgias + Stamped integration.


In This Guide


Setting Up The Gorgias + Stamped Integration

  1. In Gorgias, go to Settings - Integrations, then click HTTP

    Gorgias_1.png


  2. Click on the Add Integration button located at the top right of the page, then fill in the following details:

    Integration Name:
    Stamped.io

    Description:
    <Leave blank>

    Triggers:
    Checked both options

    URL:
    Copy URL from Stamped - Integrations - Gorgias. Make sure that the URL contains {{ticket.customer.email}} at the tail end.

    Gorgias_2.png

     

  3. Click Add Integration
  4. Go back to "Tickets" in Gorgias. For Gorgias, the data will only show when the customer sends in a new ticket, and Gorgias will populate the data inside the customer’s profile.
  5. Click Edit widgets

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  6. Drag and drop Stamped to the right sidebar, then click Save Changes

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Moving forward, when you view a ticket for a customer, their loyalty and rewards information will be shown in the sidebar widget.

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