Account: Stamped Account Types & User Management

  • Updated

This article describes all available account types that determine user permission levels for Stamped and how to add/remove users.


In This Guide


Stamped Account Types

  • Store Owner:
    •  Has full control of the store with all sections and functionality access within the subscription tier
  • Store Admin:
    • Has control over most of the store aside from managing the Shop Profile, Store Owner, and API keys
  • Member:
    • Has restricted access to dashboard sections depending on permissions given

Ask us about configuring your users so that you are set up for success from the beginning!


Permissions for Different Account Types

Permissions Store Owner Store Admin Member
Edit Shop Profile Yes No No
User Management Can invite, remove, and edit any user Can invite, remove, and edit any non-owner user No 
API Keys Can generate, modify, and view Can view No
Reviews Yes Yes Option Permissible
Checkout Comments Yes Yes Option Permissible
Instagram Yes Yes Option Permissible
Ads Centre Yes Yes Option Permissible
Products Yes Yes Option Permissible
Settings Yes Yes Option Permissible
Rewards & Loyalty Program Yes Yes Option Permissible
Questions & Answers Yes Yes Option Permissible
Net Promoter Scores Yes Yes Option Permissible
Queue Yes Yes Option Permissible
Customers Yes Yes Option Permissible
Reports Yes Yes Option Permissible
Export Data Yes Yes Option Permissible
Reward Adjustments Yes Yes Option Permissible

 


Adding A New User Account

  1. Head over to Settings - Account and click on the "Invite User" button under User Management:
    UserAcct1.png
  2. Enter the details for the new User Account and select their permissions:

    UserAcct2.png

    UserAcct3.png
  3. Click on "Invite User" once you are done.

  4. The new user will receive an invite email to activate the account: 
    UserAcct5.png

  5. Click on the link and you will be redirected to set a new password for the account:
    UserAcct6.png

  6. Once the password is submitted, the user can log in with their email address and newly created password to gain access to the account.


Remove User Account

To remove any of the existing User Accounts click on the ... icon beside the account you would like to remove, and select "Delete":

UserAcct4.png

App Store Access

Whether you log in via a platform (like Shopify) or login via website, you must have an associated email/user account in Stamped.

If a user tries to access through Shopify & their user is not listed under the Accounts > User Management section, they will not be able to access the store. In this case, you must reach out to your Store Owner and ask to be invited as a user within Stamped. This ensures merchants have a more secure and granular control of who is accessing their Stamped dashboard and their level of permissions. It also allowsstore owners and admins the ability to more comfortably onboard and offboard their staff/users into Stamped.

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