Collecting Reviews: Checkout Reviews

  • Updated

Checkout Reviews are short reviews left by customers after they make a purchase in response to one question: “Why did you buy this item?” This gives three types of powerful results:

  1. Visibility into what influences purchase decisions for your customers
  2. Increased user-generated content to showcase on your site and in marketing materials
  3. Most importantly, the beginning of an enriched customer data profile based on zero-party data

Follow this guide to learn more! 


Key Notes

  • This feature is only available for Shopify users on a paid plan 
  • Checkout reviews are not currently supported in Shopify's new Checkout Extensibility; it's in our roadmap to support this feature in future updates. 

In This Guide


Enabling Checkout Reviews

  1. Navigate to your Stamped Dashboard and head to Settings > Customize > Checkout Reviews
  2. Enable the toggle and click Save

    checkout2.png

  3. To edit the button colour, navigate to Settings > Branding > Emails and enter your preferred hex code under the Button background optioncheckout3.png

Checkout Comments Widgets

Here's an example of what the customer sees after completing their purchase:

checkout1.png

Stamped has three widget options for displaying the checkout reviews you've collected. Select the one that best matches your brand! 

Boxcheckout4.png

Bubblecheckout5.png

Gallerycheckout6.png


Installing the Checkout Comments Widget

The widget code for the above Checkout Comments widgets needs to be generated from the Stamped dashboard here:
https://go.stamped.io/v3/#/settings/widgets/display/ 

Select the Checkout Comments widget, and once you've generated the code, use our Display Widget Installation guide linked here to add the widget to your Shopify theme. 

Related to

Was this article helpful?

5 out of 5 found this helpful

Have more questions? Submit a request