Follow this guide to learn how to verify reviews and how the "verified buyer" status applies to other areas within Stamped and your store.
Key Notes
- Reviews submitted from all sources can be verified, including review request emails, review submission forms on the main widget, and self-hosted "Write a Review" pages
- Reviews must be verified in order for points to be awarded under the "Write a Review" earning rule
In This Guide
- How Are Reviews Verified?
- Areas Where "Verified Buyer" Status Is Shown
- Applications Of "Verified Buyer" In Other Areas Of Stamped
How Are Reviews Verified?
When a customer makes a purchase and submits a review, they will be marked as a "verified buyer" based on a few different criteria. This applies to reviews left via email, the main widget, or a self-hosted write-a-review page:
- The email address on the review matches the email address in the customer's order
- The product being reviewed matches the product in the customer's order
- Potential spam
If a non-customer submits a review without first making the purchase, the review will not be marked as verified. Unverified reviews will also occur if the above criteria regarding the email address and product aren't met.
We are happy to enable the verified buyer badge on any review for you if you can provide proof that the review was submitted for an order in your store; a screenshot of the order showing the email address is all we need! This can be done for past reviews as well, as long as the email matches.
Areas Where "Verified Buyer" Status Is Shown
Verified buyers are marked with a green checkmark icon in the Stamped dashboard.
They're also marked with green checkmark icons and/or "Verified Buyer" in different display widgets.
Main Widget
Review Photos (Pop-Up Interface)
Full-Page Widget
Application Of "Verified Buyer" In Other Areas Of Stamped
Some functions and features are only applicable to verified reviews/buyers:
- The auto-publish function
- The coupon feature
- Any integration with our reward apps:
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