Managing Reviews: Verified Reviews & the Verified Buyer Badge

  • Updated

Follow this guide to learn how to verify reviews and how the "verified buyer" status applies to other areas within Stamped and your store.


Key Notes

  • Reviews submitted from all sources can be verified, including review request emails, review submission forms on the main widget, and self-hosted "Write a Review" pages
  • Reviews must be verified in order for points to be awarded under the "Write a Review" earning rule

In This Guide


How Are Reviews Verified?

When a customer makes a purchase and submits a review, they will be marked as a "verified buyer" based on a few different criteria. This applies to reviews left via email, the main widget, or a self-hosted write-a-review page: 

  1. The email address on the review matches the email address in the customer's order
  2. The product being reviewed matches the product in the customer's order
  3. Potential spam

If a non-customer submits a review without first making the purchase, the review will not be marked as verified. Unverified reviews will also occur if the above criteria regarding the email address and product aren't met. 

We are happy to enable the verified buyer badge on any review for you if you can provide proof that the review was submitted for an order in your store; a screenshot of the order showing the email address is all we need! This can be done for past reviews as well, as long as the email matches.


Areas Where "Verified Buyer" Status Is Shown

Verified buyers are marked with a green checkmark icon in the Stamped dashboard.
VerifiedB1.png
They're also marked with green checkmark icons and/or "Verified Buyer" in different display widgets.

Main WidgetVerifiedB2.png
Review Photos (Pop-Up Interface)
VerifiedB3.png
Full-Page Widget

VerifiedB4.png


Application Of "Verified Buyer" In Other Areas Of Stamped

Some functions and features are only applicable to verified reviews/buyers:

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