Nearly 100% of customers read reviews online before making a purchase, while 75% of consumers say that the presence of reviews increases their trust in a brand. Follow this guide to learn how to set up review request emails for collecting and showcasing reviews about your website!
- If you want to collect both website/brand and product reviews, we recommend using your review request emails to collect product reviews and our Net Promoter Score (NPS) feature to collect website/brand reviews (available on the Professional plan and above)
- Please note that if you'd like to use our Google Seller Rating feature to display your brand reviews on Google, you will need to use our NPS feature
In This Guide
Setting Up the Dashboard
Review request emails can be customized to collect reviews about your website in general instead of collecting reviews about a specific product your customers have purchased. Go to Settings - Customize - Reviews to edit your email content.
Here's an example of how to edit your review request email:
Setting Up the Display Widgets
You can showcase reviews on your website using the following options:
- Main Review Widget (example)
Add the following code to your store:
- Display Widgets
View the complete Display Widget Showcase and follow this guide to learn how to install display widgets.
- Self-Hosted Reviews Page
Follow this guide to learn how to access and customize your self-hosted reviews page. This feature is available for Shopify users only.