Collecting Reviews: Using review request emails to collect site reviews

Nearly 100% of customers read reviews online before making a purchase, while 75% of consumers say that the presence of reviews increases their trust in a brand. Follow this guide to learn how to set up review request emails for collecting and showcasing reviews about your website! 

Key Notes

• If you want to collect both website/brand and product reviews, we recommend using your review request emails to collect product reviews and our Net Promoter Score (NPS) feature to collect website/brand reviews (available on the Professional plan and above)
• Please note that if you'd like to use our Google Seller Rating feature to display your site reviews on Google, using our NPS feature is required

In this guide

• Dashboard setup for collecting site reviews
• Setting up the display widgets

Dashboard setup for collecting site reviews

Review request emails can be customized to collect reviews about your website in general instead of collecting reviews about a specific product your customers have purchased. Go to Settings - Customize - Reviews to edit your email content.

Here's an example of how to edit your review request email:

Setting up the display widgets

You can showcase reviews on your website using the following options:

• Main Review Widget (example)
  Add the following code to your store:

  <div id="stamped-main-widget" 
  data-widget-style="standard">  
  </div>Copy Code

• Display Widgets
  View the complete Display Widget Showcase and follow this guide to learn how to install display widgets.
• Self-Hosted Reviews Page
  Follow this guide to learn how to access and customize your self-hosted reviews page. This feature is available only to Shopify users.