In this guide
Replying to reviews
- From your Stamped dashboard, go to your Reviews section and find the review you'd like to reply to
- Click the "Add a reply" text box and type your reply to the review
- Review the moderation options below to choose how you want the review to be published or sent to the customer
Moderation options
Here are the moderation options available:
-
Notify by email:
The customer will receive the reply via email AND the reply will be displayed on the product page -
Private:
Your reply will not be displayed on the product page -
Both options are checked:
The customer will receive the reply via email but the reply will NOT be displayed on the product page -
Neither option is checked:
The reply will NOT be sent to the customer but it WILL be displayed on the product page
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