Review Requests: Liquid Tips

  • Updated

With our liquid support, you can customize and personalize your review request emails beyond the standard templates. Personalized review request emails regularly drive substantially higher response rates - follow this guide to learn more! 

Liquid variable reference:
Liquid Variable Reference

Shopify Liquid documentation:
https://shopify.github.io/liquid/


In this guide


Multi-lingual support

Send review request emails in the customer's local language based on their country or locale. 

Using the customer's country:

{% if customer.country == "France" %}
	Bonjour {{customer.first_name}},
	Vous avez récemment acheté {{order.featured_product_title}}
	Obtenez un code de réduction de 10% en soumettant votre avis.
{% else %}
	Hello {{customer.first_name}},
	You recently purchased {{order.featured_product_title}}
	Get a <strong>10% discount code</strong> by submitting your review today.
{% endif %}

Using the customer's locale:

{% if customer.locale contains "fr" %}
	Bonjour {{customer.first_name}},
	Vous avez récemment acheté {{order.featured_product_title}}
	Obtenez un code de réduction de 10% en soumettant votre avis.
{% else %}
	Hello {{customer.first_name}},
	You recently purchased {{order.featured_product_title}}
	Get a <strong>10% discount code</strong> by submitting your review today.
{% endif %}

Add product-specific messages in the review request email

You can also personalize your review request emails based on the products in an order, leveraging either the featured product ID or featured product title.

Using Product ID:

{% if order.featured_product_id  == 4389960548401 %}

You recently purchased {{order.featured_product_title}}
Get a <strong>15% discount code</strong> by submitting your review today.

{% else %}

You recently purchased {{order.featured_product_title}}
Get a <strong>10% discount code</strong> by submitting your review today.

{% endif %}

Using Product Title:

 {% if order.featured_product_title == ‘raw asparagus’%}
You recently purchased {{order.featured_product_title}}
Get a <strong>15% discount code</strong> by submitting your review today.
{% else %}
You recently purchased {{order.featured_product_title}}
Get a <strong>10% discount code</strong> by submitting your review today.
{% endif %}

Implementing personalization in email sequences:

You can place the above code snippets in any review request message as follows:

  1. In the Stamped dashboard, go to Settings > Customize > Reviews > Email Sequence
  2. Click on the HTML button to change the message input to accept HTML code:



  3. Paste your copied code into the message, edit accordingly, and click Save once you're done

  4. You can preview what the review request will look like in your inbox by clicking Send Test and emailing yourself a test email

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