Review emails will start generating in Stamped once the app is installed. If you need more time to set up the app, review requests can be paused from generating until you're ready. Follow this guide to learn more!
Key Notes
- This feature is offered as a way to customize when review requests are sent, however, all orders in your store will count toward your monthly order limit regardless of whether a review request is sent. To learn more about your order limit, visit our Billing guide here. Learn more about exclusions here.
Pausing Review Requests
- In the Stamped dashboard, head to Settings > Customize > Reviews > Review Request Sequence
- Toggle OFF the Enable Review Requests button
- Any review requests due to be sent out when the setting is disabled will be moved to the archived queue instead, which allows you to send them out at a later date
- Don't forget to enable it again when you're ready to send review requests!
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