Follow this guide to learn how to complete or update your company information!
Key notes
- Two things cannot be changed on this page:
- Your shop URL. This will need to be handled by our Support team, see below.
- A user's login email. An existing user's sign-in address cannot be edited. To move to a new address, invite a new user with that address, have them accept the invitation, then remove the old user. If the address you are replacing is the account owner, contact support@stamped.io and we can transfer ownership for you.
- The shop email on this page is your account contact address. It is not the address your review request emails are sent from, and it is not necessarily the email you log in with.
In this guide
Updating company details
- In the Stamped dashboard, go to Account > Users & Shop Management
- Fill in or update your personal and company details, such as first and last name, shop name and email, currency and date format
- Shop email is the contact address for your Stamped account. Account correspondence, scheduled reports and emailed exports all go to this address, including review exports, since any export over 50 reviews is emailed rather than downloaded directly. Keep it pointed at an inbox someone monitors, and update it whenever the person who owns the account changes.
- If you need to change your shop URL, please contact our support team at support@stamped.io
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