This article describes all available account types that determine user permission levels for Stamped and how to add/remove users.
In this guide
- Stamped account types
- Permissions for different account types
- How to add user accounts
- How to remove user accounts
- Store access
Stamped account types
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Store Owner:
Has full control of the store with all sections and functionality access within the subscription tier -
Store Admin:
Has control over most of the store aside from managing the Shop Profile, Store Owner, and API keys -
Member:
Has restricted access to dashboard sections depending on permissions given
Permissions for different account types
Permissions | Store Owner | Store Admin | Member |
Edit Shop Profile | Yes | No | No |
User Management | Can invite, remove, and edit any user | Can invite, remove, and edit any non-owner user | No |
API Keys | Can generate, modify, and view | Can view | No |
Reviews | Yes | Yes | Option Permissible |
Checkout Comments | Yes | Yes | Option Permissible |
Yes | Yes | Option Permissible | |
Ads Centre | Yes | Yes | Option Permissible |
Products | Yes | Yes | Option Permissible |
Settings | Yes | Yes | Option Permissible |
Rewards & Loyalty Program | Yes | Yes | Option Permissible |
Questions & Answers | Yes | Yes | Option Permissible |
Net Promoter Scores | Yes | Yes | Option Permissible |
Queue | Yes | Yes | Option Permissible |
Customers | Yes | Yes | Option Permissible |
Reports | Yes | Yes | Option Permissible |
Export Data | Yes | Yes | Option Permissible |
Reward Adjustments | Yes | Yes | Option Permissible |
Adding a new user account
- Head over to Settings - Account and click on the "Invite User" button under User Management:
- Enter the details for the new User Account and select their permissions:
-
Click on "Invite User" once you are done.
-
The new user will receive an invite email to activate the account:
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Click on the link and you will be redirected to set a new password for the account:
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Once the password is submitted, the user can log in with their email address and newly created password to access the account.
Remove user account
To remove any of the existing User Accounts click on the ... icon beside the account you would like to remove, and select Delete:
Store access
Whether you log in via a platform (like Shopify) or log in via our website, you must have an associated email/user account in Stamped.
If a user tries to access through Shopify & their user is not listed under the Accounts > User Management section, they will not be able to access the store. In this case, you must reach out to your store owner and ask to be invited as a user of Stamped. This ensures merchants have a more secure and granular control of who is accessing their Stamped dashboard and their level of permissions. It also allows store owners and admins the ability to more comfortably onboard and offboard their staff/users into Stamped.
Related to