We're sorry to see you go! If there are any questions about your account or if there's anything we can do to help before you close your account, please email us at support@stamped.io.
Key Notes:
- If your account is billed outside of Shopify or BigCommerce (e.g. Stripe), you need to cancel the plan in your Stamped account before you can close your store. This will prevent any erroneous billing to your account.
In This Guide
Shopify
- Go to Shopify - Apps
- Click "Uninstall" on Stamped Apps
BigCommerce
- Go to BigCommerce - Apps
- Click "Uninstall" on Stamped Apps