Stamped + Zendesk

  • Updated

Stamped's integration with Zendesk enables you to collect and showcase product reviews to build trust & boost sales for your eCommerce Store. Follow this guide to learn more!


In this guide


Key features

  • Visually powerful product reviews to boost sales
  • Improve your business rating on Google, Facebook and more
  • Artificial Intelligence to fuel growth

Integration features

  • Integrate Zendesk into your Review Management Strategy
  • Handle reviews and Q&A more efficiently from Zendesk
  • Respond to reviews and answer questions directly

How to set up

Redirecting notification emails to the helpdesk app:

Add a reply to Reviews/Questions:

  • When you set the Notification settings in Stamped to send new reviews to a Zendesk email, you'll receive a ticket
  • To use email replies to manage your product reviews, you must use the following wrapper in your reply, and feature your commands and text inside of the wrapper:

    ==========Add your reply below this line==========
    PLACE REPLY HERE ==============================================

  • Stamped uses programmed commands to change the status of a review within an email reply. These commands start with an @ symbol. The reply will be added to the review automatically.

Send Reminder Emails Using Zendesk 

If you have any questions about this integration or need assistance, please reach out to the Zendesk team: https://www.zendesk.com/contact/

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