Stamped has two loyalty dashboards: Loyalty Classic and Loyalty 2.0. Both are in use, and several settings live in different places depending on which one your account is on. This guide shows you how to tell which you have and what differs between them.
Which version am I using?
The best way to tell whether you are using Loyalty Classic or Loyalty is to open your Dashboard and go to Points, Referrals, or VIP, then compare what you see with the screenshots below.
Classic Dashboard Example
Loyalty 2.0 Dashboard Example
Where things live in each version
If a help guide or a support reply points you somewhere you cannot find, refer to this table. These are the settings that most often differ.
| What you want to do | Loyalty Classic | Loyalty 2.0 |
| Enable or disable the loyalty program | Dashboard > Points | Dashboard > Loyalty settings |
| Edit loyalty email layouts | Settings > Layouts | Display > Loyalty Emails > Layouts |
| Control who receives loyalty emails | Settings > General > Exclusions | Display > Global Email Settings |
| Export customer and points data | Contact support for an export | Analytics > Reports > Customers Overview |
Settings not listed here, such as points adjustments on a customer profile, work the same way in both.
What Loyalty 2.0 adds
Compared with Classic, Loyalty 2.0 gives you:
- A simpler, faster and more intuitive dashboard, optimised for desktop and mobile
- Custom iconography and other tools for creating an on-brand loyalty experience
- Additional rule options for tailoring your program to you and your customers' needs
- Enhanced VIP tiers and customisation
- An expanded V3 API for brands adding custom functionality
- Built-in reporting under Analytics > Reports
Moving from Classic to Loyalty 2.0
If you are still on Loyalty Classic and would like to move to Loyalty 2.0, contact us at support@stamped.io and we will walk you through what is involved for your account.
Your points balances, VIP tiers, referral codes and customer history are held in Stamped, not in the dashboard, so they are not affected by which dashboard version you use.