Send notifications to your Slack's channel for new Reviews, Net Promoter Score Surveys, and Questions & Answers.
In This Guide
Notifications
When you receive a new UGC, you'll be notified on Slack, here's an example of the notification:
Setting up the integration
To connect your connect your Slack account, simply go to Stamped Dashboard => Settings => Apps.
Click on "Slack", and click on "Install" to proceed with the integration:
Slash commands
Below are the commands you can use in Slack Channel for Stamped.
Here's how you can locate the Review IDs:
- In the 'Reviews' tab, select a review
-
The Review ID can be found on the tail end of the URL, as shown:
1) Publish and unpublish reviews
You can now publish and unpublish reviews directly from your Slack Channel using these commands:
/publish [review-id]
/unpublish [review-id]
2) Replying to reviews
You can easily add a reply to reviews using the slash command:
/reply_review {review_id} {your_reply_here}
Example:
/reply_review 2679 Thank you for your review!
3) Answering questions
You can easily answer questions directly from your Slack Channel using these commands:
/reply_question question_id your_reply_here
Once you have replied to the question, there'll be a notification prompt showing up: