The integration will automatically push review request notifications to your customers.
Before You Start
You'll need the PushOwl app installed on your Shopify store. If you haven't installed it yet, you can do so here: https://apps.shopify.com/pushowl
You'll also need access to both your PushOwl and Stamped dashboards.
In This Guide
Setting Up The Integration
1) Go to the PushOwl App:
https://dashboard.pushowl.com
2) Click on Settings
3) Copy the 'API Token', here's a screenshot for reference:
4) Go to Stamped Settings => Apps => PushOwl, paste your API Key in the field and click Save:
5) There are 2 settings that you can customize in the push notification: Push Title and Push Message
Default push title: Please review your recent purchase
Default push message: Write a review for {{ product_title }}
6) Once the integration is set up, the push notification will be triggered at the same time when the review email is sent out to customers.
Troubleshooting
If push notifications aren't sending
- Confirm the API token saved in Settings → Apps → PushOwl matches the key shown in PushOwl's Integrations page.
- Check whether the customer is a subscribed push recipient in PushOwl. Customers who haven't opted in won't receive a push, regardless of the integration being set up correctly.
- Confirm your review requests are enabled and sending. Push notifications fire alongside the review request email, so if no email is going out, no push will either.