You can view your customer's Stamped loyalty details when supporting them in Gorgias. Follow this guide to learn how to set up the Gorgias + Stamped integration.
In This Guide
Setting Up The Gorgias + Stamped Integration
- In Gorgias, go to Settings - Integrations, then click HTTP
- Click on the Add Integration button located at the top right of the page, then fill in the following details:
Integration Name:
Stamped.io
Description:
<Leave blank>
Triggers:
Checked both options
URL:
Copy URL from Stamped - Integrations - Gorgias. Make sure that the URL contains {{ticket.customer.email}} at the tail end.
- Click Add Integration
- Go back to "Tickets" in Gorgias. For Gorgias, the data will only show when the customer sends in a new ticket, and Gorgias will populate the data inside the customer’s profile.
- Click Edit widgets
- Drag and drop Stamped to the right sidebar, then click Save Changes
Moving forward, when you view a ticket for a customer, their loyalty and rewards information will be shown in the sidebar widget.