Klaviyo + Stamped Loyalty & Rewards

With our Klaviyo integration, you'll be able to create automated emails to target specific customer groups based on their recent Loyalty & Rewards events. For example, you can send a “Happy Birthday” email to a customer on their special day, or include the customer's reward points balance, VIP tier, or referral link as a section in your email template to be used in campaigns. Follow this guide to learn more!

Key notes

• This integration is available on all paid plans

In This Guide

• How to Connect
• Customer Events & Properties
• Creating a Segment to Filter for Tracking Events
• Common Use-case and Example
• Including Customer Properties Into The Email Template
• Common Use-case and Example of Customer Properties

How to Connect

1. In the Stamped Dashboard, go to the following link: https://go.stamped.io/v3/#/settings/apps/klaviyo
2. Click Install App. 
   1. If you have an existing integration but haven't updated to OAuth yet, the button will say Refresh Your Klaviyo Access Token and appear like below with the Site ID and Private API Key Fields present.

3. Once redirected to Klaviyo, give Stamped permission to access accounts, events, and profiles. This will complete the integration.

4. Your Klaviyo Account is connected successfully with OAuth if you see the following, without the Site ID and Private API Key fields present.

Customer Events & Properties

Loyalty Customer Properties

Loyalty Events

Creating a Segment to Filter for Tracking Events

You can create a segment in Klaviyo to group the customers according to the events (customers who submitted a positive review in one segment, negative review in another etc.)

1. Head over to Lists & Segments under the left menu:

   

2. Create a new segment:
   

   

3. Select "What someone has done (or not done)" under the definition drop-down list, which filters for tracking events:
   
4. Search for Stamped's tracking events, which will be under the API category:
   

   

5. Fill up the rest of the details for the segment as required.

Here's a detailed guide from Klaviyo on creating a segment: https://help.klaviyo.com/hc/en-us/articles/115005237908-Create-a-Segment

Common Use-case and Example

- Create a flow to send an email for new customers who have signed up for the Loyalty & Rewards program:

- Create a flow to send an email when customers have redeemed points for rewards:

Including Customer Properties Into The Email Template

These properties will be pushed to Klaviyo customer's profile:

• stamped_rewards_birthday
• stamped_rewards_points 
• stamped_rewards_referral_link
• stamped_rewards_vip_tier

1. Click on a text-block of your email template where you would like to include the properties:

   

2. Click on the "Insert Property" dropdown box
   

   

3. Enter "stamped_rewards" in the search field for easy access to the available customers' properties for our Loyalty & Rewards program
4. Select the customer property that you would like to include in your email
5. Click on the Save button.

Common Use-case and Example of Customer Properties

- Reminder email to Loyalty & Rewards customers to shop and spend their points if they have not made a purchase in 6 months, with the customer's current points pulled into the email:

1. Create a segment for Loyalty & Rewards customers who have not shopped in your store for the last 6 months:

2. Create a flow with the segment created above, followed by an email

3. Use the customer properties ( stamped_rewards_points) in the email to dynamically update and display the point that your customer has