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Omnisend + Stamped

Blake
  • Updated

Stamped's integration with Omnisend allows you to create segments and new workflow based on the review content submitted by your customers, which creates highly effective marketing campaigns and management of customer feedback.

With the integration set up, you can segment contacts based on data provided by Stamped and send custom workflow emails, such as:

  • Thank your clients for the review submitted via Stamped and send an automated personalized email to them. 
  • Segment your clients based on the latest product review score submitted via Stamped (i.e. 1-2 stars), then create and send a special campaign to improve their user experience.

In This Guide

Setting Up the Integration

Please note that the Omnisend integration requires our Business plan or higher.

  1. Head over to Omnisend dashboard and create an API key using the following guide: https://support.omnisend.com/en/articles/1061890-generating-api-key
  2. Navigate through Stamped's dashboard to the apps page and select Omnisend:

    Omnisend1.png

  3. Click on "Install App", you can then enter the generated API key under the Instructions header:
    Omnisend2.png

  4. Click "save", you can then choose to sync existing review data over to Omnisend by clicking on "Sync Customer Properties".

Custom Events Tracked in Omnisend and Contacts Custom Property

Custom events will be created and triggered from Stamped to Omnisend in real-time when a verified review is submitted. The custom event for Stamped is named “Stamped Review Created” and it has these fields:

  • Review rating - value of submitted product review
  • Review title - title of submitted review
  • Review message - content of submitted review
  • Review user photos - URL of uploaded client’s photo
  • Review user videos - URL of uploaded client’s video
  • Product name - title of a product that was reviewed
  • Product URL - URL of a product that was reviewed

    Omnisend3.png

The following Contacts custom property will be created and will be updated in real-time:

  • stamped_latest_review_rating - your client's latest review score submitted via Stamped

    Omnisend4.png

*Kindly take note that historical data will not be uploaded.

 

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