Stamped's NPS (Net Promoter Score) Modal Form widget allows you to collect NPS scores without needing to send emails to your customers. Follow this guide to learn more!
Key notes
- To learn more about the Net Promoter Score feature, please visit our guide linked here
In this guide
- How does the modal form work?
- Customizing and generating the widget code
- Installing the NPS Modal Form widget
How does the modal form work?
You can place the NPS Modal Form widget anywhere you'd like to collect NPS scores. We recommend placing it on your order confirmation page, where users convert at higher rates.
When customers complete their purchase and reach the order confirmation page, the NPS Modal Form will pop up, where they can submit their feedback. When a review is submitted, you can find it in the Stamped dashboard under the Net Promoter Score tab.
Customizing and generating the widget code
- In your Stamped dashboard, go to Display > Widgets > Form Widgets > Net Promoter Score Form Modal
- Customize your NPS Form Modal to your liking. Customer emails are required - for Shopify stores, the tag is {{customer.email}}.
3. When you're happy with your customizations, click Get Codes, then Copy Codes to save them to your clipboard
Installing & Customizing the NPS Form Modal (Shopify Checkout)
In your Shopify dashboard, go to Online Store > Edit theme
Go to Checkout and customer accounts
Under Checkout and customer accounts, click on the Apps section and add the “nps-modal” block to the Thank you page:
Once added, you can customize the content:
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