Loyalty & Rewards: Creating and Editing Layouts

Follow this guide to learn how to customize your email templates one step further by creating and editing your email layouts.

Key Notes: 

• This feature is available on the Business Plan and above
• If you're not familiar with CSS or HMTL languages, we recommend visiting www.w3schools.com to learn more. Stamped support for these customizations is limited. 

The below guide provides instructions for both our Loyalty Classic and Loyalty 2.0 experience. We are migrating customers to Loyalty 2.0 throughout the coming months. If you're unsure which version you are on now, please first navigate here.

In This Guide

• How To Create A New Layout
  • Loyalty Classic
  • Loyalty 2.0
• Editing Your Layout
  • Loyalty Classic
  • Loyalty 2.0
• Available Email Layouts

How To Create A New Layout - Loyalty Classic

1. Go to Settings - Layouts
2. Select the layout of your choice by clicking Edit. This will create a separate copy for you to edit to your liking, so you don't have to worry about losing the default layout.

How To Create A New Layout - Loyalty 2.0

1. Go to Display > Loyalty Emails > Layouts 
   
2. Select the layout of your choice by clicking Edit. This will create a separate copy for you to edit to your liking, so you don't have to worry about losing the default layout.

Editing Your Layout - Loyalty Classic

1. Edit your email layout to your liking, then click Create once you've finished editing. It will become available as an option in your email layout settings.
   
   Note: Our Layout Editor accepts HTML, CSS (internal or inline), and liquid, so prior knowledge and/or developer assistance is required.

Editing Your Layout - Loyalty 2.0

1. Edit your email layout to your liking, then click Create once you've finished editing. It will become available as an option in your email layout settings.
   
   Note: Our Layout Editor accepts HTML, CSS (internal or inline), and liquid, so prior knowledge and/or developer assistance is required.

Available Email Layouts

The Layout Editor feature is available for the following email templates:

• Points Earned
• Points Redeemed
• Birthday
• Referral Share
• Referral Completed
• Reward Expiry Reminder
• VIP Tier Entry